Order fulfillment in Indianapolis, from pick and pack to kitting and co-packing
Your orders come in, our team picks, packs, assembles, and ships, and your customers get what they ordered with tracking to prove it. B2B and B2C, since 2006.
Everything between your order feed and your customer's door
- Pick and pack: accurate order picking and careful packing for B2B and B2C shipments.
- Kitting and assembly: multiple components built into finished, ready-to-ship kits.
- Co-packing: retail-ready packs, bundles, and promotional packaging built to your spec.
- Order processing: orders received, validated, and released to the floor without you touching them.
- Inside sales support: our team can take orders and support your customers by phone.
- Order tracking and delivery confirmation: you and your customers know where every order stands.
Fulfillment clients often lean on our warehousing for storage between order cycles and our client-branded call center to take orders by phone. Request a quote and we will scope the right mix.
Send orders the way you already work
No forced platform migration and no rigid file spec. We take orders through whichever channel fits your business.
Online order system
Enter and manage orders through our online order processing system, with visibility into activity through our warehouse software.
File upload and email
Send an Excel file or a plain email. Batch uploads work well for distributors and project-based shipping.
Shopping cart and phone
Connect your shopping cart feed, or let our full-service call center take phone and fax orders directly from your customers.
From one author's book launch to national programs
Our fulfillment clients range from individual authors shipping their own titles to multimillion-dollar companies running ongoing programs. Publishers, distributors, medical supply companies, universities, printers, and disaster preparedness organizations have all shipped from our floor.
That range is the point. Projects that are too small, too fiddly, or too kitting-heavy for a big-box 3PL are the work we are built for. See the industries we serve, or tell us about yours.
Common questions about 3PL fulfillment
What is kitting and co-packing?
Kitting is assembling multiple items into one ready-to-ship unit, such as a welcome kit or a product bundle. Co-packing is packaging or repackaging product on a client's behalf, such as building retail-ready packs or promotional bundles. We have done both for publishers, distributors, and project-driven B2B clients since 2006.
How does 3PL fulfillment pricing work?
Third party logistics pricing is quote-driven because every operation is different. Pricing typically reflects storage space used, order volume, the labor in each order such as picking, kitting, or assembly, and packaging materials. We review your volumes and workflow, then quote pricing that fits your actual operation. There are no published flat rates because they rarely fit anyone well.
Do you handle both B2B and B2C fulfillment?
Yes. We fulfill business-to-business orders such as distributor and institutional shipments, and business-to-consumer orders shipped directly to end customers. Clients range from individual authors to multimillion-dollar companies.
How do my orders get to you?
However works best for you: our online order processing system, Excel file uploads, direct email, a shopping cart feed from your online store, or our call center, which takes phone and fax orders. We confirm delivery and provide tracking on what ships.
Is my business too small for a 3PL?
Probably not. Our client list has included individual authors shipping their own books alongside multimillion-dollar companies. If your orders have outgrown your garage, your back room, or your team's patience, that is usually the right time to talk to us.
Ready to hand off your fulfillment?
Tell us your monthly order volume and what goes in the box. We will come back with a plan and a quote.